Contact

Get in touch.

One inbox, three reasons to write. We answer all of them.

TL;DR

One inbox: hello@getraffi.ai. Sales, support, and partnerships all route through it — replies typically inside the hour during business hours (US Eastern + Singapore overlap). For security or GDPR / CCPA data-subject requests, same inbox with “Security” or “Privacy” in the subject — we respond inside 24 hours.

Hiring right now? You don’t need to email at all. Start with a $25 starter credit, no card required, and ship your first role in 30 seconds. If you’d rather see the product first, run a live demo interview against a fictional role at getraffi.ai/tools — no signup. SaaS pricing means no placement fees, ever (SHRM benchmarks contingent placement at 15-25% of first-year salary — Raffi removes that line item entirely).

Sales + product

Want to see Raffi on a role you're hiring for, talk volume pricing, or get help with rollout?

hello@getraffi.ai →

Support

Existing customer hitting an issue? Email us — we're usually back inside the hour during business hours.

hello@getraffi.ai →

Partnerships

ATS integration, agency partnership, content collaboration, or media inquiry.

hello@getraffi.ai →

Hiring right now? Skip the email.

$25 starter credit, no card, no commitment. Post your role in 30 seconds and Raffi starts screening applicants today.

Get started free →

Frequently asked questions

How do I reach Raffi sales?
Email hello@getraffi.ai with 'Sales' in the subject. Most sales replies go out inside the hour during business hours (US Eastern + Singapore overlap). If you'd rather skip the email entirely, the $25 starter credit on signup lets you ship a real role today — no card required.
I'm a customer hitting a bug. Where's support?
Same inbox: hello@getraffi.ai. Drop a quick description of what you saw, what you expected, and a screenshot if you have one. Support tickets are answered inside the hour during business hours; urgent production issues route to on-call after hours.
Do you offer partnerships or co-marketing?
Yes — ATS integrations, agency partnerships, content collaboration, media inquiries. Email hello@getraffi.ai with 'Partnerships' in the subject and a one-paragraph pitch. We respond to every partnership inquiry, usually inside 48 hours.
Can I book a live demo?
You don't need to — Raffi runs a real demo interview on a fictional role at /tools, no signup or card required. If you want a 1:1 walkthrough of a complex multi-role rollout, email hello@getraffi.ai with 'Demo' in the subject and we'll book a 30-minute call.
Where is Raffi based?
Distributed team across EMEA and APAC. The product runs on a US-Eastern + Singapore overlap so we cover most timezones. Customer support runs on a 12-hour shift rotation. Sales conversations happen wherever the customer prefers — usually Google Meet.
How do I report a security or privacy issue?
Email hello@getraffi.ai with 'Security' in the subject (we'll publish a dedicated security@ address once volume warrants it). We respond inside 24 hours on every security report and coordinate disclosure with the reporter. GDPR / CCPA data-subject requests also go to the same inbox.